What's new

Leads now reach the right person at the right time - urgent leads are shared fairly across your team instead of landing on whoever is first in line, a visitor who only says "I'm ready to buy" late in a chat is flagged hot right away, and out-of-hours alerts follow your line of work: a plumber still gets the midnight ping, a law office holds everything but the email until morning.

The page you work a lead from got sharper - marking one Converted now captures the deal value at that moment, your Call, WhatsApp and Email buttons stay put after the first tap so an unanswered call no longer strips the page, and each lead shows a trusted country and time zone instead of a guessed city.

We rebuilt the dashboard around a calm, mobile-first design system - a sidebar that reads like a phone, one clear place for everything, and honest "is your chat live yet?" states instead of vanity numbers.

A new Agency plan runs every client site from one workspace, with flat, predictable pricing - $99/mo covers 10 sites and each extra site is a flat $9, with no per-seat, per-message or per-resolution metering.

The dashboard itself now speaks several languages, including a full Hebrew build with right-to-left layout; Hindi joined the visitor-facing set, and the marketing site now reads in Spanish, Portuguese and Hindi too.

A dropped connection, a closed tab, or a visitor who jumps to WhatsApp mid-chat can no longer cost you the lead - Toran queues it offline and backs it up on our own servers until it's safely recorded. And every webhook Toran sends is now signed with a key unique to your widget, so your systems can prove a lead genuinely came from Toran.

New owners now get a real welcome, a nudge if the widget isn't live yet, and a "your chat is live" confirmation the moment it goes in - and you can invite teammates over WhatsApp, each landing with their own channel-aware intro.

A new integrations hub shows exactly how Toran fits the tools you already run, and a Partners program pays a recurring 30% on every business you refer, for as long as they stay a customer.

Getting started is now a single screen with a live preview of your widget, and you can shape how the AI answers - its tone, what it must never promise, how it behaves after hours - before it ever talks to a customer.

The greeting, AI chat, capture forms, WhatsApp prefill and confirmations all render in the visitor's own language across 7 languages, with right-to-left support for Arabic and Hebrew - and you can translate your own custom copy into every one of them with a single click.

Upload any image for the launcher button and crop it in place, preview exactly how the widget looks and behaves after hours, and returning visitors now see it paint instantly from a safe local cache while the latest settings refresh in the background.

Every scored lead now arrives with its reasons in plain words - "Reached out before · Clicked WhatsApp · Was on your pricing page" - and can be pushed to your CRM with the AI conversation summary attached. When a visit comes from an identifiable company network, the company behind it shows up on the lead as a bonus B2B signal.

The widget weighs in at about 100 KB gzipped, so it loads instantly and never drags down the pages it sits on - a fraction of the weight of a typical chat widget.

Toran now reads the signals that actually predict intent - pages viewed, time on the site, WhatsApp taps, rage-clicks - and labels every lead Hot, Warm or Cold so you know who to call first. A hot lead left unanswered gets escalated instead of quietly going cold.

Toran is now a proper WordPress plugin, installable straight from the WordPress.org directory. No code, no pasted snippet - activate it and your chat widget is live.

The contact step now adapts to the channel and asks for the least it needs - phone-only or email, message optional - so more visitors actually finish instead of stalling on a long form.

Owners can delete their account and all of its data on request, with a 7-day cooldown so an accidental deletion can still be undone before anything is erased.

The widget can greet visitors at the right moment - a friendly nudge once they've scrolled or lingered, and a last-chance message the instant they move to leave - instead of sitting silent in the corner waiting to be clicked.

Your widget now hands each visitor straight to whichever app they already live in - start the conversation in a single tap instead of a contact form. 13 channels are live today, from WhatsApp and Instagram to Telegram, SMS and email.

Toran now reads a visitor's country the moment the widget loads and shows pricing tuned to their market, so a business in Brazil or India is never quoted New-York prices.