Fill Every Table.
Reduce No-Shows by 30%.
Don't let a ringing phone kill your kitchen's flow. Toran automates WhatsApp reservations, answers menu questions, and sends automated reminders with one-click confirmation — so your staff focus on the floor, not the phone. Free forever for restaurants.
Your Restaurant on WhatsApp. Automated.
Every guest who visits your website can book a table, ask about the menu, or request a modification — all via WhatsApp. Without a single phone call.
WhatsApp Table Bookings
Guests message your WhatsApp button, AI collects party size, date, and time, and confirms the reservation instantly.
Menu FAQ Bot
"Do you have vegan options?" "What's the dress code?" Answered automatically. Your staff stays focused on in-house guests.
Guests get answers in under 2 seconds — menu, dress code, allergens — before they move on.
The No-Show Killer
Automated WhatsApp reminders 24hrs and 2hrs before the reservation. One-click confirmation. Reduce no-shows by up to 30%.
For Hotels:
Guest Messaging, Automated.
Pre-arrival questions, room preferences, concierge requests — all handled via WhatsApp before guests even arrive. Your front desk handles check-in, not admin.
Performance Snapshot
The "No-Show" Killer
Restaurants lose up to 15% of revenue to no-shows. Toran's automated WhatsApp reminders don't just notify—they allow guests to confirm, cancel, or modify with a single tap.
WhatsApp reminders reduce no-shows by up to 80% compared to email — guests confirm or rebook right in the chat.
Turn One-Time Diners
into Weekly Regulars.
Once a guest chats with you on WhatsApp, they are in your "Digital Rolodex". You can send high-value updates (new seasonal menus, special events) directly to their preferred inbox, bypassing the noise of email "Promotions" tabs.
Frequently Asked Questions
What is a WhatsApp widget for hotels and restaurants?
A WhatsApp widget for hospitality is a button on your hotel or restaurant website that opens a direct WhatsApp chat with your team when clicked. Toran routes each inquiry to the right staff member automatically — front desk, reservations, or concierge — so guests get an instant, personal response without being put on hold or routed through a phone menu.
How can hotels use WhatsApp to handle reservation inquiries?
Hotels can add a WhatsApp widget to their booking page that routes reservation inquiries directly to the reservations team via WhatsApp. Toran's round-robin routing distributes inquiries evenly across available staff, ensuring no inquiry is missed. Guests prefer WhatsApp over phone calls and email — response times drop from hours to seconds.
Is Toran free for hospitality businesses?
Yes. Toran is free forever for teams with up to 2 agents, including hotels, restaurants, and vacation rental managers. The free plan includes round-robin routing, visitor identification, and unlimited widget views. Paid plans start at $19/month for teams that need more agents.
Can I route WhatsApp inquiries by department in a hotel?
Yes. Toran supports routing by department or property section. You can configure separate agent pools for reservations, housekeeping requests, concierge, and restaurant bookings — each with their own WhatsApp routing rules. Guests are directed to the right team automatically based on the widget placement or URL.
Related Reading
See all features and limits on our pricing page.
Fill More Tables. Answer Fewer Calls.
Your guests are already on WhatsApp. Give them a button, automate the rest, and focus on what you do best — hospitality.
Start Free ForeverWorks on any website. Setup in 90 seconds. No contract.